AS OF APRIL 2009
ACCEPTANCE OF TERMS
NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE OR USING SERVICES OF THE DJ DESIGN STUDIO (RBD STUDIO LLC) YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW:

All services provided by The DJ Design Studio (RBD STUDIO LLC) are subject to Terms and Conditions of use. By viewing or using this website or services of The DJ Design Studio (RBD STUDIO LLC), yourself and the entity you represent (collectively hereinafter referred to as "you") agree to be bound by all the Terms and Conditions as stated below without modification. If for any reason you do not agree with the Terms and Conditions as stated below, please do not access this site.

CHANGE OF TERMS
The DJ Design Studio (RBD STUDIO LLC) reserves the right to change the Terms and Conditions at any time and these changes or additions become effective immediately when they become available on thedjdesignstudio.com. The DJ Design Studio (RBD STUDIO LLC) does not assume the obligation to notify you of any changes to the Terms and Conditions. You are responsible for reviewing the Terms and Conditions for any changes and continued use of this site constitutes your consent to these changes.

INDEMNITY
You agree to indemnify and hold The DJ Design Studio (RBD STUDIO LLC), its parent and affiliate companies, and their respective officers, harmless from any and all claims, including reasonable attorneys' fees, arising out of your breach of any of these Terms and Conditions or in connection with your use of this site.

COPYRIGHT
The DJ Design Studio (RBD STUDIO LLC) and all of its content are protected by copyright laws of the United States and international treaty provisions. © 2009 The DJ Design Studio (RBD STUDIO LLC). All rights reserved. This website, its trademark and associated logos, may not, in part or in whole, be copied, imitated, reproduced, modified, transmitted, translated, distributed, adapted or disassembled in any fashion without expressed written permission of The DJ Design Studio (RBD STUDIO LLC).

Copyright laws also pertain to the content you submit to The DJ Design Studio (RBD STUDIO LLC). Unlicensed or misuse of copyrighted material from books, magazines, newspapers, photographs, web content, writers, artists, composers, publishers, and other authors is strictly prohibited. The DJ Design Studio (RBD STUDIO LLC) will not assume the responsibility of checking the content of its client's submitted materials for copyright violations. Therefore, The DJ Design Studio (RBD STUDIO LLC) will not be held accountable for any illegal use of copyrighted material by its clients.

DESIGN WORK
All work conceptualized, designed (whether digital or analog), created, submitted as proof, including original and purchased photography, remain under the property and ownership of The DJ Design Studio (RBD STUDIO LLC) and its owner.

Prices quoted in any distributed estimate, quote (either verbal or written), or other communication indicating work as ,"Design" or some variant, is for designer's time to create a finished product. For commercial use design work please refer to the ARTWORK RELEASE FEE.

ARTWORK RELEASE FEE
Any DESIGN WORK subject to having ownership relinquished and transferred from The DJ Design Studio (RBD STUDIO LLC) to another party for unlimited commercial use is subject to fee. The artwork release fee is (at a minimum) $75.

CUSTOMER CONTENT
You, as the buyer, understand and agree that all content/information (including but not limited to text, graphics, information and messages) are the responsibility of the sender of that content/information and not The DJ Design Studio (RBD STUDIO LLC). Furthermore, you are responsible for all information and content that you acquire and/or use from the thedjdesignstudio.com service.

In addition, you agree to abide by all rules and regulations pertaining to on-line decency and appropriate and acceptable content. This means that you agree to the following with regards to any product coming from The DJ Design Studio (RBD STUDIO LLC):

You will not upload, post or send any content through the The DJ Design Studio (RBD STUDIO LLC) service containing adult or child pornography, or anything indecent, lewd, or obscene; material that threatens to kidnap or injure anyone, threatens to damage the reputation of anyone or harm their personal property, threatens to accuse anyone of a crime, threatens to announce that a person has violated law/s of the United States, or threatens blackmail; encourages or suggests forcible resistance to any law of the United States, insurrection, or treason; includes fraudulent, libelous or hurtful remarks directed at any other person or business; or infringes upon the intellectual property rights of The DJ Design Studio (RBD STUDIO LLC) or any other party.

Let it also be known that The DJ Design Studio (RBD STUDIO LLC) does not control, nor certify the legitimacy, accuracy and/or quality of any information or content posted by our customers. The DJ Design Studio (RBD STUDIO LLC) will not be held liable under any conditions or circumstances for any information, content or material that you may find indecent or offensive.

The DJ Design Studio (RBD STUDIO LLC) provides services and products only for your personal use and you agree to refrain from using such services and products, as well as messages or correspondences for any unauthorized purposes including but not limited to promotional materials, advertising, spam, or any other form of solicitation.

The DJ Design Studio (RBD STUDIO LLC) will not be held responsible for any password or access problems. Furthermore, all orders, actions, etc., placed through your registered account are your responsibility and not the responsibility of The DJ Design Studio (RBD STUDIO LLC).

The DJ Design Studio (RBD STUDIO LLC) reserves the right to remove or refuse any content or information that violates the Terms and Conditions agreement or may otherwise be considered unlawful or objectionable. Out of respect for the employees and guests of The DJ Design Studio (RBD STUDIO LLC), we define objectionable as any content that is not child-friendly. We reserve the right to refuse to print any such objectionable content. In the event your order is rejected for objectionable content, we will issue a credit for the full value of your order minus 10% to cover processing fees, OR, upon request, we will issue a promotional code for the full value of your order for use on a future project. If you wish for us to review content prior to placing your order, please contact Customer Service.

In addition, you agree that content and or information obtained by The DJ Design Studio (RBD STUDIO LLC) may be kept and disclosed if The DJ Design Studio (RBD STUDIO LLC) is required to do so by law, or if The DJ Design Studio (RBD STUDIO LLC) believes, in good faith, that it is necessary to disclose such content in order to comply with any legal proceeding or processes; uphold or enforce the terms of our services; respond to any claims that the content or information is or may be in violation of the rights of another party; that the content or information may be objectionable or offensive; or that the content/information is necessary to protect the rights or property of the public or The DJ Design Studio (RBD STUDIO LLC) in any way.

SUBMISSION OF ARTWORK OR GRAPHICS
All files must be submitted in CMYK format, except for 1 and 2 color printing. Any files not in CMYK may color shift when processed. A minimum resolution of 275 dpi is required for all raster art and images. Artwork of a lesser resolution may not print as sharp and clean as desired.

We strongly suggest that all items except for background images, be at least 1/8" from the trim line. Items falling closer to the trim line may be cut off. Please refer to the templates provided on our site for guidelines.

If you choose to PROCEED AS IS you assume full responsibility for printing outcomes.

If customer supplied artwork requires technical or design re-work, charges will apply at the rate of $100 per hour with 1/2 hour minimum. Customer may elect to fix the files themselves and avoid these charges.

COLOR PROOFING & MATCHING
The DJ Design Studio (RBD STUDIO LLC) or its partners cannot be held responsible for matching colors or ink densities on screen proofs approved by customers. Screen proofs can be used to help display layout, text
accuracy, and image placement and proportion, but not color or density.

The DJ Design Studio (RBD STUDIO LLC) or its partners will make every effort that its vendors match the gradient density of each color, however, we cannot be held responsible for the final appearance of a color. The appearance of printed colors may be affected by UV coating, therefore, The DJ Design Studio (RBD STUDIO LLC) cannot be held responsible for final color appearance of UV-coated product/s.

ORDER PROOFS
It is the client's responsibility to review the final proof and layout of all orders prior to actual printing. Once the final proof has been confirmed by the client, no further changes can be made to that order. On orders placed with the NO PROOF option, no changes or cancellations may be made to the order after the order status is changed to Approved Work In Progress. The order is then Ready to Schedule for Printing and our automated order processing system cannot accept any changes. This includes changes to bindery and shipping. Please review the final proof carefully prior to completing your order. The DJ Design Studio (RBD STUDIO LLC) will not accept responsibility for typographical errors, errors in spelling, grammar, punctuation, graphics, fonts or content. The DJ Design Studio (RBD STUDIO LLC) will not be held responsible for client errors in finished product sizes, wrong cuts, or missing or incorrect folds.

OVER / UNDER
Per industry standard, we consider any order filled within 5% over or under ordered quantity to be delivered in full.

CHANGE ORDERS
If a Change is made to an existing order that results in a credit, a Fee will be charged in the amount of 10% of total credit amount, to cover transaction costs related to this credit. A promo code for the full value of the credit can be issued in lieu of a credit, upon request and prior to the credit processing date.

ORDER CANCELLATION
Prior to proof approval, The DJ Design Studio (RBD STUDIO LLC) allows customers to cancel orders. Cancellation requests should be submitted in writing, preferably emailed to info@thedjdesignstudio.com. We will inform you of any charges depending on the stage of the order.

Cancellation fees will be calculated based on the age of the order and whether a proof was created. Age will be calculated in calendar days from the date the order was placed.

We will automatically cancel any orders that remain in the same status for 90. You will not get a credit but upon request may get a promo code for the entire dollar amount of the order.

The cost of proofs plus administrative fees will be subtracted from the total refund.

RETURNS AND REFUNDS
Customer orders have no re-sale value. Therefore, ALL SALES ARE FINAL. No refunds are given once vendor begins working on your order, which means vendor has received your necessary materials (i.e., digital files and payment) and started work on your job (i.e., your job is in production).. If the error is verifiably due to The DJ Design Studio (RBD STUDIO LLC), we will re-print the order at our cost. Any defect/s discovered in your shipment must be reported to The DJ Design Studio (RBD STUDIO LLC) within 10 days of your order's receipt. To qualify for a free replacement order, you must return your entire product (at your own expense) within 15 days from the time THE product was delivered. All Charges related to expedited orders (rush printing or shipping) are NON REFUNDABLE UNLESS SHIPPING COMPANY FAILS DELIVERY OR DELIVERS DAMAGED PRODUCT. ANY CREDIT DUE WILL BE PROCESSED WITHIN 4 to 6 WEEKS. If a change is made to an existing order that results in a credit, a processing fee equal to 10% of total credit amount will be charged to cover transaction costs related to this credit. Upon request a promo code for the full value of the credit can be issued in lieu of a credit, if we are contacted prior to the credit processing date.
In some cases, a partial or full refund may be extended to the customer if no work has been completed by vendor for a specific order. Please note that such refund would be adjusted to cover any fees charged for proofs or other services associated with that order.

However, unexpected production or shipment delays may occur as a result of technical problems or equipment malfunction or failure. Rush charges/fees will be refunded or waived by The DJ Design Studio (RBD STUDIO LLC), where applicable, for a delay caused by technical difficulty. However, order cancellations will not be allowed due to technical difficulty.

SHIPPING ERRORS & LOSS Package
In order to file a lost or damaged claim the following must apply:

Claims can only be placed within 30 days from package shipment. The DJ Design Studio (RBD STUDIO LLC) cannot be held responsible for shipping errors, delays or lost or damaged products due to 3rd party errors.
In the case that a customer supplies the wrong address causing a package not to be delivered on time, The DJ Design Studio (RBD STUDIO LLC) will reship the package (to the corrected address) with an additional shipping fee for the re-shipment.

LIMITATIONS & LIABILITY:
YOUR LIABILITY IS LIMITED TO YOUR SELLING PRICE OF THE ITEM AND SHALL NOT INCLUDE ANY CONSEQUENTIAL DAMAGES OR DAMAGES FOR PROFIT LOST. WE HAVE THE RIGHT TO HOLD CUSTOMER PROPERTY (a lien) AS SECURITY FOR UNPAID BILLS.

The DJ Design Studio (RBD STUDIO LLC) reserves the right to refuse service to any party for any reason it deems fit.

PLEASE NOTE: ANY SUPPLIED MEDIA WILL NOT BE RETURNED. PLEASE DO NOT SEND ANY ORIGINAL MEDIA.

RETURNED CHECKS
Does not apply to orders placed through website.

TAX EXEMPTION:
There is only one way to be tax exempt:

1. You must have a exemption certificate on file with The DJ Design Studio (RBD STUDIO LLC).